Retail Banking
Smart Bank System (SBS) is a complete, integrated retail banking system designed to meet the unique needs of banks in the Baltic market.
In order to attract and retain customers and maintain their competitive edge, it is essential that banks offer a broad range of products and services. Banks must also be able to quickly expand and tailor their products and services to respond to changing market conditions. One way to achieve this level of customer service and flexibility is through the integration of business processes across the various retail operations of the bank. This results in improved operational efficiency, which enables the bank to offer more competitive rates to its customers; and provides consistent, accurate management information, and comprehensive customer information, which are essential for effective marketing and customer satisfaction.
Baltic Technology Group (BTG) has developed Smart Bank System (SBS), a fully integrated, customer-focused information system for commercial banks which can respond to these demands for integrated operational information. SBS is a very flexible system that is easy to adapt to the unique requirements of each bank.
Flexibility
- Integrated system with Western foundation designed to meet specific local requirements
- Flexible, parameter driven system enables a bank to define its own rules for financial transaction processing
- Ad hoc report generator allows banks to define customized reports
- Multiple-stage document processing mechanism allows the system to easily adapt to the technological process used in each bank
|
Convenience
- Easy to learn
- Easy to use
- Multi-language (Latvian, Russian, English)
- Complete user documentation
- Flexible account structure
- Multi-currency
- Automatically balances each currency
- Graphical user interface (GUI)
|
Security
- Technical and operational security
- Powerful system administration tools
- Detailed history of all transactions
- Violations journal and audit of system changes
|
Functionality
- All retail banking operations
- Interfaces to external systems and networks
- On-line branch operations
- Internet banking
|
Hardware Platforms
SBS system was developed using the Unisys EAE (LINC) 4GL programming language and runs on different hardware platforms:
- Unisys A series/ ClearPath platforms
- UNIX servers from Unisys, SUN, and IBM
- Industry standard Windows servers
Central Information File
- Central integrated data base
- Unique customer code
- Clients' profiles administration
- Clients' accounts management
- All updated customer information and the latest account transaction details are immediately available
- Multiple accounts linked to central customer information
- Comprehensive information analysis facilities
- Fast account opening capabilities
|
Demand Deposits & Savings
- Complete range of demand deposit and savings products
- Flexible determination of interest rates, interest calculation method, interest payment frequency, fees, charges, holds and overdrafts
- Fast account opening capabilities
- Regular interest calculations
- Latest account information
- Account statements
- On demand account status inquiry
- Interest reserves
|
Loans
- Standard product categories
- Interest rates tailored to a specific clients
- Variety of loan payment options
- Responsible bank officer
- Detailed account history
- Flexible reporting
|
Time Deposits
- Complete range of time deposit products
- Fast account opening capabilities
- Responsible bank officer
- Regular interest calculations
- Forecast of expenses
- Interest reserves
- Automatic interest payment
- Flexible reporting
|
Cash Management
- Withdrawals and deposits with or without currency exchange
- Withdrawal orders with automatic reservation and hold on funds
- Direct cash currency exchange
- Cash flow management
- Teller transaction diary
General Ledger
- Flexible account structures
- Multiple currencies
- Consolidated balance sheet
- Real time information
- Detailed transaction history
- Wide range of financial statements
|
Payments, Transfers &Currency Exchange
- Payments and transfers with or without currency exchange
- Standing orders
- Direct debits
- Payment schedules
- Flexible fee structure
- Multistage document processing
- Storno possibility with automatic posting of necessary reversals and update of G/L account balances
- Back and future posting
- Nostro accounts management
- Full transaction trail
- Powerful reporting and control features
|
Reporting
- 120+ standard SBS reports that cover basic information requirements of bank officers, management and Central Bank
- Wide variety of report parameters allows each report to handle the work of many different reports
- Flexible, easy to use financial report generation tool
- Special system tools used with data downloaded from the SBS system to a PC provides all necessary reports required by Central Bank
- Central Bank clearing
- Ad Hoc reports using SQL
|
Internet Banking
- Clients can access their accounts from any place at any time
- No need for special software; uses standard browsers
- Bank doesn't have to support clients' software
- Bank officers are able to work from home or while away on business trip
- Module can be used at bank agencies
- High level of information security
|
Cross Branch Operations
- System provides a full range of services for customers at any branch
- Cross branch information
- Strict control over bank officers' actions & information security
- Complete transaction control
- Bank balance information in branch cross section
|
Security
SBS security system prevents unauthorized access to the entire system or to specific functions, records or accounts.
- Multi-level security
- Usercodes and passwords
- Security level determines which SBS commands, screens and reports are available for each system user
- Limits access to customer account information
- Limits access to responsible bank officers
- Change of responsible bank officer
- Alert amounts and limits
- Administration of user workstations
- All security violations registered in the system violation journal
- Audit of all system changes
|
For more information about BTG retail banking system, please contact:
Baltic Technology Group (BTG)
Marketing Department
5 Antonijas street, Riga, LV 1010, Latvia
Phone: + 371 6 7504 814
Fax: + 371 6 7504 813
E-mail: sales@btg.org.lv
Go back
